Returns and exchanges
We hope you will be happy with your item, but if your item isn't quite suitable, don't worry.
You have the right to cancel your purchase within 14 days.

If there's any problem, just e-mail us at


bravergrace@virginmedia.com

within 14 days of delivery, so we can sort out the details for you.

You will be welcome to return the item for an exchange, or a full and immediate refund or exchange, in accordance with the Distance Selling Regulations.

(You will need to pay the return postage, but we will of course reimburse this where the mistake is ours.)